Windows 7 computer wont download pdf

How much RAM does your computer have? Despite the fact that you have updated printer drivers, I suspect that a corrupted printer driver is at the bottom of this issue.

Either of the following procedures should help. I'm not sure that I can help even if you answer those questions Although it could be malware as Canadian Tech suggests, I've never come across malware that does this. Nevertheless, it would pay to scan you system with some of the well-known tools see below. I tried A and B consecutively. This led to the result I described previously, i. Today I repeated A and B separately but with the result of no documents printing at all.

Previously I was still able to to print word processor documents but now nothing prints even though it shows up in the print queue. When I select to "remove the driver and driver package" I get the following two error messages corresponding to each driver.

I assume this is because I'm not actually wanting to remove the driver packages, just the drivers. The specified printer driver is currently in use. There are two Xerox drivers installed because whenever I remove the printer and reinstall it Windows automatically searches for a driver N PS and installs it. I contacted Xerox to verify this is the right driver for my printer before I downloaded it. Windows installs the other driver for the printer, however, so I don't know of a way to install the updated driver to the printer.

When I try to install the updated driver I get a completely new printer listed under devices and printers but this printer does not print any documents either and I start getting documents scheduled to print that won't cancel. See, for example. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 7 Search Community member. No problems printing other documents.

I uninstalled and reinstalled Adobe DC, turned printer off and on several times, tried saving the PDF file as jpg, all to no avail. Any suggestions on how to solve this issue? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. Previous Next. Morris Subba. Hi, Thank you for contacting Microsoft community. I understand that you are unable to print PDF files. I will certainly help you. Please provide the following information to understand the issue better. I have a medium size database and the computer hangs when I do a reconciliation, even when I try to create an adjustment note. I cant email PDF files and have to save the file as an excel and email the data through my own excel software.

I rang Quicken and the Tech said leave it run as long as it takes - but it had been running already for 5 hours with no response - he said let it run. This is my bookkeeping business and I am unable to do too much. It doesn't ever respond - I have to abort! Anyone got any suggested help? So I have found a way round this and it has now been running for 2 months with no problem what soever, Oh and they dont do a minor upgrade or bug fix either.

My issue was resolved almost immediately! I spent several hours on the phone with Intuit yesterday. They took over my PC and made things much worse than they were. My only issue was being unable to save PDFs and send forms in Quickbooks Pro after functioning correctly for over a year.

Of course on initial install we had to do some crazy fix and it worked By the time I got off of the phone because it was an hour past COB, nothing worked as far as printing on my pc. I had to uninstall and re-install my printer UGH! Needless to say I did a little more internet digging and found your post before calling them back since my case was fed up the food chain to the next tier of support, I could feel more hours of dread coming.

They can call me back as far as I am concerned and I will let them know that they need to hire you as a technical support consultant! What a waste of my life dealing with them. Excellent, your direction was clear and direct. Just one tiny option "printing directly to printer" generate error but spool document with the option to start immediate ly works when you are trying to generate send invoice via email oulook client. I also followed this link and everything is working I have windows 7 with QB's Pro.

Office Office Exchange Server. Not an IT pro? Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Answered by:. Archived Forums. Windows 7 Application Compatibility. Sign in to vote. I upgraded from Vista bit to Windows 7 bit. I've researched it online and it seems to be a known problem with other W7 but no solution from QBs. Found some user solutions about PDF converter problem but none work.

Was working fine before upgrade. Here's the Quickbooks error I get: Printer not activated, error code - 20; then I press Ok and get: Could not print to printer. Check your printer selection. Printing may have been canceled from another program. Solution You should be able to solve this problem by exiting and restarting QB, and then sedning the forms again. For more information, click Help.

Thanks so much in advance for your help! Sunday, November 8, PM. Hi Sculley, Thanks for the post. Since Quickbooks was working fine in Vista,it should also work reliably on Windows 7. However, you may like to follow these steps. Right click on your quickbooks startup exe file and open properties.

On the compatibility tab select compatibility mode and run this program in compatibility mode for Windows Vista Service Pack 2. On privilege level check "Run this program as administrator". If windows detects you already have a driver then choose to replace current driver.

Finish 7. Remove any check marks in the 4 items with square boxes next to them bottom part of screen then select "Print directly to the printer" Hit OK to close the window. Restart you computer and open Quickbooks. Wednesday, November 11, PM. I am not sure about quickbooks but you can use a free software called Bullzip printer. It converts any printable item into a pdf. Bullzip PDF Printer. Monday, November 9, AM. I tried that I have Adobe Professional and it worked!

I'd still like the QBs function to work. My understanding was that MS guaranteed that W7 would work with all software. I was hoping MS could help me make it work in QBs.

Monday, November 9, PM. I am having the exact same problem. Upgraded over the weekend and can't email my invoices. Tried changing permissions to include write within windir, WOW64 folder and 32 folder.

Still doesn't work. Application is latest update of Pro. So, two options I've heard of: intuit support may have a patch and 2, upgrade to My version of Pro does include upgrade, so its a matter of a week or two until I receive the disc.

In the meantime, any suggestions would be great! I have the same issue. I have spent at least 4 hours a night on the phone Quickbooks. I finally was escalated to Level 3 support which could not resolve the issues.

I am at my wits end and cannot take any more. Make a conclusion about steps to solve the problem cannot successfully print PDF file :. Click File — Properties to open document properties. Then choose Security to see if printing is allowed. If it is not allowed, you should remove security from PDF file first, and then it can be printed.

After above two steps, you should check PDF software. Reinstall PDF software, and restart computer. Open PDF file and print it. This article was helpful. Solution 2: 1.