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Challenger Activation is a tech-enabled platform and service solution designed to support transformation around the Challenger approach. Diagnostics and assessments allow you to set baseline measurements, focus on the right metrics, and document success over time. The Challenger team of consultants and advisors is always available to guide you and your team.

We prescribe pathways and give answers to pressing questions as they arise. A robust eLearning library allows you to deliver a flexible, yet engaging, learning experience across your entire organization.

A library of coaching-specific virtual learning courses, tools, and exercises support managers in their critical role as Challenger coaches. Learn together with peers from other organizations in live and virtual events, and an invite-only online discussion forum.

Our training and consulting solutions, targeted at sales and marketing, and customer service professionals have provided performance improvements and significant financial results to hundreds of clients around the world. More than just a book, The Challenger Sale has evolved into a new and different approach to deliver an uncommon experience to customers. Buyers are demanding a better sales experience and Challenger delivers. The Challenger Sale overturned decades of conventional wisdom in sales.

Your success or failure also depends on who you challenge. Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights.

But what if everyone is wrong? Challenge the status quo with insights worth exploring. Our Customer Service programs are supported by ongoing research and backed by our best-selling book, The Effortless Experience. Learn More. Build world class coaches across your function using an integrated framework to ensure the sustained development of reps.

Deliver transformation to your organization by equipping your Reps with the nine skills needed to deliver a low-effort experience no matter how challenging a scenario. Modernize your quality assurance function to incentivize and reward the right customer-centric behaviors. Challenger and Effortless Experience Advisors bring practical experience and senior business leadership to every training. After a few optimistic months it appears that commercial sentiment has moderated and optimism is down a bit.

In this latest This guest post has been authored by Kirby Horvitz, Challenger Effortless Experience alumni consultant.

To help you navigate the current uncertainty caused by the unprecedented global pandemic, Challenger is The team identified the right moment to attack, collaborated with the customer to resolve their issues, and finally closed the deal!

These impactful conversations have resulted in big wins around the globe. As a company that knows firsthand the common pitfalls of virtual demonstrations, we were thrilled with how our Challenger facilitator kept everybody engaged throughout the session. Our team felt like we had just experienced the future of training in this virtual environment.

You can see it in the data and out on the floor every day in how we help customers. In fact, our customer VOC reflects that our reps are proactively solving problems before they are a challenge for our customers. We want our sales force to deliver insight and value, not sales pitches. Contact us. Register Now. The Complex Sale Made Simple. Sales Transformation Made Easy.

Diagnostics Diagnostics and assessments allow you to set baseline measurements, focus on the right metrics, and document success over time.

Advice The Challenger team of consultants and advisors is always available to guide you and your team. Coaching A library of coaching-specific virtual learning courses, tools, and exercises support managers in their critical role as Challenger coaches.

Challenger is built on a foundation of world class research and best-selling books. A Groundbreaking Study of High Performer Behavior More than just a book, The Challenger Sale has evolved into a new and different approach to deliver an uncommon experience to customers. Challenging Status Quo in Customer Service Everyone knows that the best way to create customer loyalty is with service so good, so over the top, that it surprises and delights.

Expert Advisors. Proven Success. Meet our Advisors. Filter By. What Q4 looks like now. B2B sentiment remains strong as we move through the fourth quarter, staying well above the Challenger is conducting a series of pulse surveys to understand the legacy had on Levelling Up to Gold. At the end of May, about a month ago, we saw a striking rise in You can see it in the data and out on the floor every day in how we help customers.

There is greater knowledge-sharing across the frontline and a greater sense of purpose in the work of serving the customer. Integrating it through Sales, Marketing, and Service helps us have a common understanding of how we approach our industry and has differentiated us.

This has been accomplished through the eLearning options for content that used to require 2 or 3 days in a classroom. The flexibility of the Challenger team to meet our team member needs and the needs of our business has been exceptional. It was stimulating hard work, that challenged our thinking and led to some tough debates led by an expert Challenger Advisor.

The premises of Challenger training are critical components of any sales conversation. In fact, our customer VOC reflects that our reps are proactively solving problems before they are a challenge for our customers. We want our sales force to deliver insight and value, not sales pitches.

Watch the video. Advice The Challenger team of consultants and advisors is always available to guide you and your team. Coaching Our virtual learning tools and exercises support the specific needs of managers in their critical role as Challenger coaches. Diagnostics Our assessments and diagnostics enable you to set baseline measurements and track progress and success over time.

Our Advisors Can Meet You Anywhere Challenger and Effortless Experience Advisors bring practical experience and senior business leadership to every live training or workshop event. Meet Our Advisors. Ed Carr. Filter By. What Q4 looks like now. B2B sentiment remains strong as we move through the fourth quarter, staying well above the Challenger is conducting a series of pulse surveys to understand the legacy had on Levelling Up to Gold.

At the end of May, about a month ago, we saw a striking rise in What Our Customers Say. Contact Us. We use cookies on our website to give you the most relevant experience.

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